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Burlington Northern Santa Fe
Accounts Payable and Expense Reporting
BNSF was receiving thousands of accounts payable invoices from hundreds of remote offices around the country. These were scanned and the data entered in Wichita. A web application was created to enable the remote offices to enter the invoices online; however, there was a need to link the invoice documents to the web transactions.
Adaptive developed a solution using a computer-generated cover sheet followed by the invoice documents that are faxed to a central fax server. The fax is processed by Quantum 2000 software utilizing QPipe, QImport and QRead to OCR the cover sheet and match the faxed documents with the web transactions. The documents are then introduced into FileNet for storage and retrieval. BNSF chose Concurs Web Based Expense Reporting software to allow employees to enter expense reports via the web. However, they needed a solution to capture, process and link expense report detail documents to the Concur system. Working with both Concur and BNSF. First the fax is captured and the cover sheet is identified and read. After validating against the Concur Oracle database and doing any necessary perfecting, the information is then pushed into the FileNet system. Following confirmation that the load into FileNet was successful, the Concur system is updated, which causes the expense report to be pushed forward in the workflow for management approval. An email is then sent to the employee acknowledging receipt and the successful or unsuccessful processing status of the report documents.
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