Adaptive provides capture services including mailroom, scanning, image transfer, forms processing pipeline, workflow, optical character recognition (OCR), intelligent character recognition (ICR), intelligent word recognition (IWR), optical mark recognition (OMR), barcode recognition (BCR), document understanding, digital mailroom, adaptive image registration, image and data scrubbing, domestic and offshore data entry, database matching, content scrubbing and perfection, business rules processing, fuzzy indexing, fuzzy search, and web-based image and document hosting.
Adaptive leverages technologies with appropriate use of manual labor and automated processes. Our headquarters and domestic operations are located in the West End of Dallas, Texas with offshore facilities in India, China, Bangladesh and the Pacific Rim. Our service offerings include:
ClaimsASP
ClaimsASP is our outsourcing and hosting service for front end claim entry and processing operations. Claims processing service bureaus, third party administrators and other payers are able to significantly increase quality of paper claims capture from field level to claim level accuracy while reducing the cost of processing health claims.
ClaimsASP was designed to cope with the unique requirements of HCFA 1500, UB92, Dental, Non Standard and Pharmacy claims. These complex, dense forms can be processed accurately, quickly and inexpensively using ClaimsASP.
Capabilities include:
- Member Matching
- Eligibility Verification
- Provider Matching
- 99% Claim Level Accuracy
- Manual Data Entry (Full Key)
- Database Scrubbing
- Image Overlay for Drop Out Images
- Image Enhancement and Cleanup
- OCR/ICR/IWR
- Reject Repair Data Entry
- Image Storage and Retrieval
- Tracking and Reporting
- Quality Assessment
- Custom and EDI 4010 Output
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FormsASP
FormsASP is our outsourcing and hosting service which significantly increases the reliability and accuracy of data entry while reducing costs. FormsASP was designed for processing your structured, semi-structured and non-structured forms and unstructured documents quickly and accurately without the capital expenditures for purchasing, installing and implementing software.
Capabilities include:
- Recognition OCR/ICR/IWR
- Reject Repair Data Entry
- Manual Data Entry (Full Key)
- Database Matching
- Image enhancement and Cleanup
- Image Storage and Retrieval
- Tracking and Reporting
- Quality Assessment
- Customizable Output Format
- Hand and machine printed forms
- Accounts Payable Invoices
- Correspondence
- Affinity programs
- White mail processing
- Air bills
- Credit Card Applications
- Loan Applications
- Surveys
- Your forms and documents
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QWebOnline
QWebOnline is Adaptive's managed service for image and data storage and retrieval. With QWebOnline, your electronic documents, images and data are just a click away from authorized users.
QWebOnline eliminates the need to purchase, install or maintain hardware and software (Microsoft Office documents require downloadable viewers or Microsoft Office installed locally).
QWebOnline provides:
- Standalone Web Storage of Images and Documents or an Extension of ClaimsASP & FormsASP Processing Services
- Customer Driven Model with Pricing to Match Business Life-Cycle
- Paper Image Loading
- EDI and Digital Pen to Image Capability
- Extracted data is merged with an image overlay
- Simple, Powerful and Flexible Search and Retrieval
- TIFF, JPG, EDI, PDF, TXT, DOC, XLS, PPT, MPP Formats for Images, Documents and Data
- Flexible Form Overlays
- Filtering Security
- DVD/CD Export and Burn with Retrieval Software
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